Shipping
Shipping & returns
Same product price for every option
Same product price for every option
| Home delivery | Ship to depot | Pick up and fit at our centre | |
|---|---|---|---|
| Product price | Same | Same | Same |
| Fitting | Self-install | Self-install | Our technicians (2–5 hrs) |
| Lead time | 3–5 days | 3–5 days | By appointment |
| Shipping | By location | By location | None |
Counted from payment, for in-stock items · nationwide delivery in Thailand · made-to-order items add 7–14 days · shipping depends on location and item size, calculated at checkout
When your order arrives
We want every item to reach you in perfect condition. If there is a problem, tell us on LINE 4x4thai as soon as possible with your order number and photos, and we will fix it quickly. For a serious problem you can choose a refund, a replacement (if available), or keep the item with a discount
Refunds are the full amount paid, less return and outbound shipping and any fitting costs incurred.
Return conditions
- Items must be in their original packaging and condition
- Proof of purchase is required (transfer slip / receipt)
- Damage during return shipping due to poor packing is the customer’s responsibility
When we cannot accept returns or refunds
- Change of mind (returns carry a 20% fee)
- Ordered the wrong model
- Special made-to-order items
- Found a cheaper or better item elsewhere
- Defect known before purchase
- Damage from misuse, such as driving through water deeper than rated
- Normal wear and tear